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    Managing ‘touches’ with the right touch

    In the multichannel church world of managing “touches,” this is exactly how you should be seeing a segment — probably a sizable segment — of your list. So let’s think together about this process. First, am I offended that two enterprises reached out to me? Not at all. I’m happy to be on their radar. The day might come when their service works for me. Besides I know how to scan and delete e-mails. … ...

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    Related Posts

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        Sunday morning is a non-starter for most young singles and young families. So how about Wednesday evening? I asked my 36-year-old son and his wife for their opinion. Both were raised Episcopalian in active churchgoing families.  Their romance began at the young adults group of the Manhattan church where…

    • Stop being unsafe places

      Church leaders often worry that Sunday morning is the ”most segregated day of the week.” On Sunday, churchgoers gather inside congregations that are remarkably monochromatic. Whites with whites, blacks with blacks, Latinos with Latinos, Koreans with Koreans, and so on. This phenomenon, however, is more than a matter of diversity.…

    • Fresh directions

      "We're stuck, aren't we?" asked several participants in a recent church workshop. Yes, they are stuck. So are many churches ­– and many families and institutions, for that matter. We tend to keep telling old stories and rewarding old behavior. I shared with them four basic points for seeking a…

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    • Merger of OGA and PMA not recommended OUTLOOK — The All Agency Review Committee and the Way Forward Commission have jointly decided not to recommend a merger...
    • All Agency Review Committee asks: What are the problems that need to be addressed? LOUISVILLE (Outlook) – With the idea of merging the Office of the General Assembly and the Presbyterian Mission Agency now...
    • Tony De La Rosa resigns as interim executive director of PMA Tony De La Rosa, interim executive director of the Presbyterian Mission Agency, has resigned, apparently effective immediately, and David D....
    • A prayer for Charlottesville Outlook editor Jill Duffield, who lives in Charlottesville, wrote this prayer after participating, along with other clergy, in a call...
    • Hymn: "If We Just Talk of Thoughts and Prayers" Thanks to Carolyn Winfrey Gillette, this hymn is free for congregations to use in worship. It was written after the...
    • Pastoring a purple church   The steaming mad email arrived Sunday afternoon. The subject line read: “Leaving White Memorial.” The writer, a member whom I...

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