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Hearing what Matters

Listening to members’ questions can take many forms, from surveys to a simple exercise we recommend in the Church Wellness Project: at Sunday services, pass out 3 x 5 cards and ask members what one question they would pose to God.

Learning from two restaurants

My two favorite restaurants in New York City are Cafe con Leche, a plain Caribbean place at 96th and Amsterdam and, 10 blocks farther down Amsterdam, a tiny hamburger joint called Harriet’s Kitchen, which does mostly delivery business.

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